GDPR Privacy Policy for Yorkshire Artificial Grass Last Updated: September 11, 2025

Introduction This Privacy Policy explains how Yorkshire Artificial Grass (“we”, “us”, or “our”) collects, uses, and protects your personal data in compliance with the General Data Protection Regulation (GDPR). Our website, https://yorkshireartificialgrass.com, is committed to safeguarding your privacy. If you have any questions, please contact us at info@wyal.co.uk or by phone at 0800 9174442.

  1. Data Controller Yorkshire Artificial Grass is the data controller responsible for your personal data. We are located in Yorkshire, UK, and can be reached via email at info@wyal.co.uk or by phone at 0800 9174442.
  2. Types of Data Collected We collect the following types of personal data:
  • Personal Information: Name, email address, phone number, and postal address provided when you contact us, place an order, or request a quote.
  • Technical Data: IP address, browser type, and device information collected automatically when you visit our website.
  • Usage Data: Information about how you use our website, such as pages visited and links clicked.
  1. How We Collect Your Data We collect data through:
  • Direct Interactions: When you fill out forms, email us, or call us.
  • Automated Technologies: Cookies and analytics tools collect technical and usage data. You can enable JavaScript in your browser to enhance website functionality, but this may involve cookies. Please see our Cookie Policy for details.
  • Third Parties: We may receive data from third-party analytics providers (e.g., Google Analytics).
  1. Purpose and Legal Basis for Processing We process your data for the following purposes and legal bases:
  • To Provide Services: Process orders, deliver products, and respond to inquiries (Legal basis: Contract).
  • To Improve Our Website: Analyze usage data to enhance user experience (Legal basis: Legitimate Interests).
  • To Send Marketing Communications: Share updates about our products, such as our Yorkshire Range artificial grass, with your consent (Legal basis: Consent).
  • To Comply with Legal Obligations: Maintain records for tax or regulatory purposes (Legal basis: Legal Obligation).
  1. Data Sharing We may share your data with:
  • Service Providers: Delivery companies, payment processors, and IT service providers acting as data processors.
  • Legal Authorities: If required by law or to protect our rights. We do not transfer your data outside the European Economic Area (EEA) without ensuring adequate safeguards.
  1. Data Retention We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. For example:
  • Order-related data is retained for 7 years to comply with tax regulations.
  • Marketing consent data is retained until you withdraw consent.
  1. Your Rights Under GDPR, you have the following rights regarding your personal data:
  • Access: Request a copy of your data.
  • Rectification: Correct inaccurate data.
  • Erasure: Request deletion of your data.
  • Restriction: Limit how we process your data.
  • Objection: Object to processing based on legitimate interests or marketing.
  • Data Portability: Receive your data in a structured, machine-readable format. To exercise these rights, contact us at info@wyal.co.uk or 0800 9174442. We will respond within one month.
  1. Cookies Our website uses cookies to enhance functionality and analyze performance. You can manage cookie preferences through your browser settings. Note that disabling JavaScript may limit website functionality, as indicated on our website.
  2. Data Security We implement appropriate technical and organizational measures to protect your data, including encryption and secure servers. However, no system is completely secure, and we cannot guarantee absolute security.
  3. Complaints If you have concerns about our data practices, please contact us first at info@wyal.co.uk. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at https://ico.org.uk.
  4. Changes to This Policy We may update this policy to reflect changes in our practices or legal requirements. The latest version will be posted on our website with the updated date.
  5. Contact Us For any questions or to exercise your GDPR rights, please contact:

GDPR